Last updated: January 1, 2025
We collect information you provide when you create an account, make a payment, or contact us: your name, email, phone, business website URL, and payment information. Payment details are processed securely by Stripe — we never store raw card numbers.
We use collected data to provide and improve our service, process payments, send service-related communications (receipts, license keys, system updates), respond to your requests, and comply with legal obligations. We do not sell your personal information.
We use essential cookies for login sessions and preferences, and privacy-compliant analytics cookies to understand site usage. You can opt out of analytics at any time using our cookie settings page.
We use 256-bit SSL encryption, SOC 2 compliant infrastructure, and regular security audits. Payments are handled exclusively by Stripe, a PCI DSS Level 1 certified processor.
You may access, correct, or delete your personal data by contacting hello@ranklocal.com. We respond to all requests within 30 days. EEA residents have additional rights under GDPR including data portability.
We retain your data for as long as your account is active or as needed to provide services. After cancellation, personal data is deleted or anonymized within 90 days unless legally required to retain it.
Questions? Contact us at hello@ranklocal.com or: Rank Local Engine, 123 Business Ave, Suite 100, Austin, TX 78701.